When you purchase a product on AnchorPint, you will receive an email from SendOwl with a unique URL where you can download the product. You're able to download the product(s) 5 times before the link will no longer function. There's no time or date expiration on the links themselves; if you don't use all 5 download attempts, the link will not expire. For convenience, it is highly recommended that you save the product(s) to a service such as Dropbox or iCloud so you may access the file without using additional download attempts.
As of February 2016, AnchorPint does not sell digital products to users located in the EU. On January 1, 2015, new EU VAT regulations were put in place for online businessess (regardless of origin) that sell to EU customers. The regulations are prohibitive to our business, and until new regulations are passed that allow for sale to these countries, we will not allow sales to the EU. Our sincere apologies for the inconvenience, but we are a small business and cannot be burdened by these regulations.
AnchorPint supports payments made with Visa, MasterCard, Discover, American Express and PayPal.
All payments are handled by Stripe/PayPal (depending on payment method selected at checkout). None of your payment information is accessible by AnchorPint or any of its affiliates at any time. We store none of your personal information.
All products sold on AnchorPint.com have a 30 Day Return Policy. Within 30 calendar days of purchase date, if you are not completely satisfied with your AnchorPint.com purchase(s), contact support with the following information:
Reason(s) For Seeking Refund (optional, but very much appreciated)
Within 48 hours, you will receive confirmation of a refund.
Please Note: When you receive a refund, the download link(s) associated with product(s) purchased will no longer work. SendOwl handles the refund and AnchorPint has no control over this action. However, we stand behind our products and you will always be able to keep your AnchorPint resources - even if you are issued a refund.
If you would like to keep the product(s), please ensure that you download the product(s) before submitting a refund request.
AnchorPint reserves the right to refuse service to any parties whom it deems are abusing the refund policy.